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Frequently asked questions

Are you confident with the idea of commissioning a piece of art? You may have questions which I hope I have answered here. If you need further information, please get in touch and I will be happy to help.

I am interested in commissioning a piece of art but have never done so. Where do I begin?
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Commissioning art is a fun and unique experience. No matter if you are a first-time art buyer or a seasoned collector, XPallery is here to make the process easy and enjoyable. The following five FAQs will give you an overview of the process. If you have an idea for a special artwork, send us an email at info@xpgallery.com and we can discuss the next steps.

How much will it cost to commission an artwork?
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Commissioned pieces are priced based on the size, medium, and complexity of the piece, and the artist's sales history. Commissioned artworks will be more than comparable pieces in the artist's portfolio [in terms of size and medium]. This is due to the fact that the artist must spend time to consult with you about the project, create any necessary preliminary sketches, and take time away from their normal art practice to create your commission.

Do I pay for commissioned artwork before or after the piece is complete? May I return a piece I've commissioned?
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Before the artist begins working on your commission, we take a 50% non-refundable deposit. This assures that the artist will be paid for their time and materials. Once the piece is complete, we will send you a high resolution image of the work. If you accept it, we will charge your credit card the remaining 50% and ship the piece to you. If for some reason you are not entirely satisfied when you see the image, we can work with the artist to make small changes. There are no returns once you take possession of the art.

How long does it take to commission an artwork?
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The time will vary depending on the size, medium, and complexity of the piece, and the artist's schedule, but typically commissions take ten to twelve weeks to complete.